A Story About Positive Ways to Turn Complaints Into Solutions, Innovations, and Success Every complaint represents an opportunity to turn something negative into a positive! It's Tuesday morning and Hope walks into her office with puffy eyes, a swollen head, and a broken heart. But unfortunately, her company-EZ Tech-is in worse shape than she is. The fact that their computer batteries are catching on fire is the least of their problems. Employees...

"Blood of the Tiger takes readers on a wild ride to save one of the world's rarest animals from a band of Chinese billionaires. Despite the tiger's beloved status, there may be fewer than three thousand left in the wild. At the same time, at least five thousand "domesticated" tigers have been reared on farms in China, not for traditional medicine but for the production of tiger-bone wine, tiger-skin decor, and gourmet cuisine enjoyed by the country's...

Just One More Hand tells a story that workers all over can relate to: an industry that promised a solid and stable livelihood is being transformed by competitive pressures, causing employees to lose their economic footing. What seemed like a good job one day becomes a bad job the next. Incorporating the real experiences of casino employees, the book demonstrates the difficulties for local communities that are building new casinos in the hopes of luring...

"A fascinating, revelatory portrait of the Metropolitan Museum of Art and its treasures by a former New Yorker staffer who spent a decade as a museum guard"-- "Only a few select people enjoy unrestricted access to every nook and cranny of the Metropolitan Museum of Art, and among them are the guards who keep a watchful eye on the two-million-square-foot treasure house. For Bringley, the Museum was a temporary refuge that became his home away from...

Managing people is fraught with challenges- even if you are a seasoned manager. Here's how to handle them. If you read nothing else on managing people, read these articles. We've combed through hundreds of Harvard Business Review articles and selected the most important ones to help you maximize your employee's performance.This book will inspire you to: tailor your management styles to fit your people; motivate with more responsibility, not more money;...

A reference for bosses who never aspired to enter management draws on the author's sometimes haphazard experiences of nurturing talent throughout his career, sharing recommendations for such areas as leading with respect and handling troublesome workers

International scholars and sinologists discuss culture, economic growth, social change, political processes, and foreign influences in China since the earliest pre-dynastic period.

"A celebration of the revolutionary potential of women working with other women, and a powerful statement about myths like the "cool girl" or the "catty workplace". Covens. Girl Bands. Ballet troupes. Convents. In all times and places, girls and women have come together in communities of vocation, of necessity, of support. In Witches, Sam George-Allen explores how wherever women gather, magic happens. Female farmers change the way we grow our food....

Retired Secret Service agent Clint Hill brings history to life with this rare and fascinating portrait of the American presidency. Hill delivers a stunning perspective from the eyes of an everyman who saw some of the most historic moments of the 20th century during his seventeen years protecting the most powerful office in the nation. Hill walked alongside Presidents Eisenhower, Kennedy, Johnson, Nixon, and Ford, seeing them through a long, tumultuous...